Policies

Arrival:
Please arrive 15 minutes prior to your appointment for paperwork and prep. Tardiness is deducted from treatment time.

Cancellation:
All appointments must be held with a verifiable credit or gift card. Please provide us with 24 hours notice to cancel or reschedule to avoid a 50% of service valuation charge. No shows will be charged the full value of your missed time. Holiday bookings must be pre-paid and require a 72 hours cancellation. Spa Parties are non-refundable and must be paid in full 14 days in advance.

Attire:
Spa robes, slippers and the use of lockers are recommended to protect your personal belongings. Lazur la Vie is not responsible for your personal property.

Scheduling:
Reservations are required though we will do our best to accomodate walk ins or same day phone aheads. Due to the nature of laser tratments. appointments occasionally run over their scheduled time. Please be patient and know that you can count on the same degree of exceptional care. Children and pets are not allowed at the spa.

Payment:
We accept cash, checks, debit, American Express, Visa and MasterCards. INTEREST FREE FINANCING AVAILABLE for purchases of $1000 or more. See rules that apply. Gratuities must be paid by cash or check.

Client Satisfaction:
Our product selection process is exacting for your best results. If you wish to change your selection, please return the unused item with within 7 days of purchase and we will gladly exchange them for retail credit. Gift Cards, Series/Package are non-refundable. Series/Packages/Memberships are non-transferable.

Please Note:
Should management choose to refund any unused portion of pre-paid laser series you are responsible for the full value at un-discounted prices of all used treatments or services. Please choose wisely. Price and service subject to change as on-line and print marketing are being updated.

We reserve the right to refuse service at any time to anyone for any reason.
(845) 623-6140
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